FAQ
Call now
Frequently Asked Questions
General
Singh Movers & Packers was the first company to introduce an all-inclusive Incremental pricing for 30 min increments — there are no surprise costs with us: our pricing is tailored for your inventory and includes all labour and travel expenses. With a team of moving experts and top-notch technology, our fleet of trucks, exclusive app and high-quality materials set us apart from other moving companies.
Wednesdays are the best day since less people request it, followed by Tuesdays and Thursdays. Fridays and weekends are usually the busiest days resulting in competition for elevator access, which can cause delays. In buildings, Strata Committees also commonly have restrictions so it’s best to inquire with yours before booking a date.
Singh Movers & Packers recommends at least three weeks in advance when moving locally. For long distance or international, we recommend four weeks.
Yes, we are experts when it comes to moving pianos and pool tables with a trained team fully taking care of the service.
Yes, we offer both Local Removal and Interstate Removal services.
Pricing
Instead of charging an uncertainty-filled hourly rate, our incremental rate gives you a real price upfront. Our pricing is custom-made for your move and avoids any backend fees and surprise costs, including all labour and travel expenses like fuel costs, tolls and truck depreciation. Singh Movers & Packers has a 90% price accuracy, guaranteeing that the estimate you get during your free consultation will be the an close to the final price of your move (subject to any additional services requested or delays caused which are not due to the conduct of Singh Movers & Packers) after the quote was provided.
A call-out fee is a set amount charged by all Removalists to attend to a customer’s home, business or pick up locations. The fee is usually on top of service and material costs.
Your price will be based on your inventory, the distance you are traveling and the complexity of the move. Factors such as furniture size, number of large items and level of fragility all play roles in determining your move’s cost. The estimate your Relocation Consultant gives you will be the final price as long as your inventory stays the same. In case your inventory changes, the rate will be adjusted upfront — making sure there aren’t any hidden fees.
How many hours are needed to relocate your inventory safely. We do not operate on an hourly pricing, offering instead an all-inclusive 30 min Incremental Rate tailored for your move. Aware that moving can be unpredictable, Singh Movers & Packers chooses to focus on efficiency rather than time constraints.
Boxes are always included free of charge and there are certain items we will always pack for you as part of our moving package. We also offer full moving services where we can do all the packing an unpacking of your items. Our specialists are trained to pack your items efficiently so we can fully protect your dishes, pots & pans, books, fragile items, documents and photographs, TVs & electronics, lamps, small mirrors, sculptures, artwork and any glass or marble items.
The first flight of stairs is free although we do charge any additional stairs according to the size of the move.
No, there is no tax on your move. All quotes are inclusive of GST.
Major credit cards (Visa, Mastercard) cash, money order and Bank transfers. We also accept payments through BNPL services like Humm / Open Pay / ZIP Pay / ZIP Money which are cardless credit payment methods so that you can “Buy Now Pay Later”. We are constantly trying to add more payment options so that you don’t have to feel the pressure of paying for your move. We do not accept checks or Discover cards.